Find clarity on our services, process, and the transformational experiences we offer.
FAQs
We're here to guide you on your wellness journey.
What is a mobile spa service?
A mobile spa brings the complete luxury spa experience to you. Our certified therapists travel to your home, hotel, or private villa with all necessary equipment — massage tables, linens, and premium products — creating a serene, professional spa environment in your personal space.
What areas in the Riviera Maya do you serve?
We proudly serve the entire Riviera Maya region, including Cancun, Playa del Carmen, Tulum, and surrounding areas. A travel fee may apply for locations outside our primary service zones. Please contact us to confirm availability for your specific location.
What should I do to prepare for my in-home treatment?
Please ensure you have a quiet, private space large enough for a massage table (approximately 6x9 feet). Dim lighting and a comfortable temperature enhance your experience. Our therapists will handle everything else to create a tranquil atmosphere for your transformation.
Can I book services for a group or special event?
Absolutely. We specialize in bespoke wellness experiences for groups, bridal parties, corporate retreats, and special events. Contact us with your group size and desired services, and we will curate a personalized package to meet your needs.
What are Reiki and Access Bars, and how can they help me?
Reiki is a Japanese energy healing technique that promotes relaxation and stress reduction by channeling life force energy. Access Bars involves gently touching 32 points on your head to release limiting thoughts and beliefs. Both are non-invasive, profoundly relaxing modalities that clear energetic blockages, quiet the mind, and restore balance to body and soul.
Are your therapists certified and experienced?
Yes. All our wellness professionals are highly trained, certified, and insured in their respective modalities. We hand-select each therapist for their expertise, professionalism, and dedication to providing a transformative and compassionate healing experience.
Still Have Questions?
We're here to guide you on your journey to wellness. Reach out to our dedicated team for personalized answers and to discover how we can tailor a transformative experience just for you.